Refund and Returns Policy
At Vintshirt, we strive to ensure your satisfaction with every purchase. Please review our refund policy below:
30-Day Returns
Our refund policy allows returns within 30 days of receipt of your order. If it has been more than 30 days since you received the item, unfortunately we cannot offer you a refund or exchange.
Condition
To be eligible for a refund, the product must be unused and in the same condition as when you received it. The product must also be in its original packaging. Your item must have a receipt or proof of purchase.
Transport
You are responsible for all shipping charges and are non-refundable upon receipt
In case of an error from the store, we will exchange the product for you free of charge.
Cancel order before delivery
Orders are usually processed within 24 hours of receipt. Therefore, you have 24 hours to change your mind. However, if your order has already been processed, unfortunately we are unable to process the request.
Return process
To return a product, please send us a request by email, including the reason for the return and your order number.
After receiving your return request, we will review and notify you.
Refund
Upon receipt of your returned product, we will inspect it and notify you of approval or rejection of your refund request.
Refund processing
If your refund request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method.
Late or missing refunds
If you still haven’t received your refund, please check your bank account first and then contact your credit card company as it may take some time before you receive your refund. Officially posted.
Next, contact your bank as sometimes it takes some time to process before the refund is sent.
If you’ve followed all of these steps and still haven’t received your refund, please contact us
Return restrictions
We will not accept returns if we notice unusual patterns or returns do not comply with our Returns Policy, or if the returned item is different from the original return request, or the return item is does not match the order you placed, in which case we may have to refuse your parcel.
In certain cases, we may need to deactivate your account and any related accounts to prevent repeat misconduct and ensure fairness among customers.
Order is lost or damaged
Unfortunately your order was lost or damaged, we are very sorry for this. Please contact us at email address, we will try to help you to the best of our ability.
Contact us
Still Need Help? Contact Us
E-mail: [email protected]
Address business: 6417 Jefferson Blvd, Groves, TX 77619, USA
Working hours: 8AM – 6PM (From Monday to Friday, closed Saturday and Sunday)