Shipping Policy
This Shipping Policy sets forth the terms and conditions relating to the shipping and delivery of products purchased from our online store. Our goal is to ensure you receive your products quickly and on time. This policy explains in detail how we process and ship orders, including order preparation steps, estimated delivery times, and shipping methods used. Please read carefully to understand our shipping procedures and ensure you have the best shopping experience.
Order processing
Order Cut-Off Time: 6PM (CST) Monday to Friday.
Order processing time: we process orders within 1 to 3 working days. However, orders placed on the weekend (Sunday) will most likely be processed the following Monday. Remember that holidays are not considered business days. Keep this in mind when calculating dates. In rare cases, there may be unexpected delays, especially during peak hours. We will always do our best to keep you updated.
Delivery time
Estimated delivery time is 7 to 15 business days. Mother Nature and other unforeseen circumstances can sometimes cause delays. Including bad weather, holidays and customs clearance. We appreciate your understanding in these situations.
Shipping cost
Standard shipping: $6.99 on all orders.
Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this number to track the status of your order on the carrier’s website.
Shipping Units
We work with the US Postal Service and other carriers to get your package to its destination quickly and safely.
Delivery Locations
We offer delivery to all addresses within the United States.
False address disclaimer
If the shipping address on your order is incorrect, please contact us at [email protected] immediately.
If for any reason a package is returned to us due to incorrect address, not received, etc., the customer will be charged additional shipping charges to have the package sent again. Please ensure that the correct address is entered before checking out of your shopping cart.
Missing items in my order
We apologize for missing items, incorrect packaging, items being sent in more than one parcel, or items falling off the wagon. If your estimated delivery date has passed, please email us at the address below and we will make arrangements for you.
Question
If you still have questions about our shipping information, please contact us at:
E-mail: [email protected]
Address business: 6417 Jefferson Blvd, Groves, TX 77619, USA
Working hours: 8AM – 6PM (From Monday to Friday, closed Saturday and Sunday)